Wednesday, April 11, 2007

The Great Gods of Commerce.

The Great Gods of Commerce come to you and tell you that you can have one of two destinies.

1.) They will guarantee that your sales will double in just one year. OR

2.) They will grant you a steady 15% growth for the next five years.

There is absolutely no contest. Take the 15% growth.

Think about it. To simplify things, I'll posit that cost of goods is 50% and overhead is 50%.

If you start out with 10k in sales, it means that you invested 5k and profited (gross) 5k, which paid the overhead.

If your sales jump to 20k, at 50% margins you have to reinvest the entire 10k in earnings. What do you pay your overhead with? You have twice as much work, in the meantime, and you have to have the ability to sell twice as much effectively with the old systems and employees and space, which is pretty much impossible, or reinvest in systems and employees and space which adds even more to the overhead (you have to borrow to pay for.)

There is no way to double your sales in one year without borrowing money. And remember, the Great Gods of Commerce have not guaranteed that your sales will stay at that level. In fact, anytime sales double for anything it is almost a sure sign that it is a bubble, which means that you will have reinvested every dollar, and borrowed half again as much, and have a near certaintly that you won't get it back. It's actually worse than this, because for most small businesses, cost of goods is more like 60%.

On the other hand, a steady 15% increase in sales can be easily paid for within normal cash flow. It's like building a solid foundation under each level of a building. And 15% growth over a 5 year span, have doubled your sales! While you are paying your bills and turning a profit. While you are steadily expanding your services and selection.

The last three fads that have come along and threatened our growth rates, I've declined to pursue to the heights. With pogs, I very ruthlessly ordered on a weekly basis, and stopped buying at what I thought was the peak. With beanie babies, I purposely bought a less than perfect selection and price from a middle-man, rather than be forced to buy the quantites and selection that Mr. Ty would have forced me to buy. With Pokemon, I again bought through a middle man and scrambled for supply and had very little buying power, rather than get a direct account and have to buy in advance, in quantity. I left money on the table.

But I was able to grow my business, with relatively little risk, and when the fads were over, I'd reinvested in more solid and enduring product. I'm just not in business for the quick kill. I'm in business to stay in business.

4 comments:

IHateToBurstYourBubble said...

The key to growing is your Cash Conversion Cycle.

The CCC is why Dell, magazine companies, and Google can grow at practically unbounded rates: They get paid first, and deliver later. Their CCC is negative. Look at the Forbes 400: Michael Dell, the Google-Twins, the Newhouse family. All get paid first.

The key is lengthening your payables, and shortening your avg stockholding period and receivables period. The aforementioned companies demand & GET prepayment, then the goods are (assembled, if needed, and...) delivered.

I keep thinking The Internet will handle this for you Dunc. Is it flooded, saturated, and all that? Yes. But the CCC is negative. You gotta be able to order, receive AND sell the goods AND get paid, before you pay. At that point you have a money machine, and you want to grow ASAP.

IHateToBurstYourBubble said...

And a sort of surprise: An "industry" with a TERRIBLE CCC:

Realtor

They work, work, work, and spend, spend, spend on the hope that many months or years hence that there'll be a big payday. People wonder why Realtors make such a pile on closing day... it's because for every gamble won, there are 2-3 lost. People with unrealistic expectations are the reason commissions are 6%. They make 2% on 1 reasonable seller, plus 2% on each of the other 2 unreasonable sellers whose homes never sold. They have to, or they'd get killed.

We'll see people start to exit this career as the slowdown continues. Not because it's not ultimately profitable, but the extreme length of the CCC is beyond many individuals financial wherewithal. That $10K payday looks good... but can you wait 2 years to get it?

IHateToBurstYourBubble said...

Here's a business model:

PRE-COLLECT a 1% non-refundable commission, a 1% bonus paid on close, and let the seller name their price and marketing costs, 4 month listing term.

Negative CCC, and the unrealistic sellers punish themselves. This model could grow exponentially and it aligns incentives perfectly.

Extremely strong incentive for sellers to sell once they've paid, because the clock is ticking. The "realistic" would rush to this provider and save a fortune, while the "delusional" would continue to frequent 6%-ers... who would probably ultimately be exterminated via self-selection, or at least very marginalized.

Duncan McGeary said...

The terms are pretty much set in my business. Not a lot of flexibility. There's a monopoly in comics, and at best, terms are 30 days and you have to be golden to get that. Discounts are set by volume.

So margins and payment terms are what they are. If you jump through enough hoops, and are incredibly canny, you can probably vary them by a few points and a few weeks, and that's it.