Sunday, January 3, 2010

Bend is different. Right?

Interesting contrast in reporting about Hotel Lodging. Going from National -- to the Local -- to the Specific.

You have to ask yourself, why the differences?

Is this skewed reporting? --Not by the Bulletin, so much, as by the people they asked. Asking a hotel owner how he's doing, is probably a lot like asking a retailer how he's doing. You get a slanted answer. Note the words "random survey". Whereas, the statistics reported in the first instance would seem to be more objective.

Or is this just local difference? We really are different here? The rest of the country had it's worst week in half a century, but Bend did just fine. We got SNOW!!

Or is it just interpretation? Comparing to last year, for instance. It isn't hard to beat last year, folks. Last year was a 90 pound weakling. Or the famous weasel words: "better than projected." (Actually that's unfair. I often make the case that it isn't how you actually perform but how you expected to perform, as long as you adjusted your spending to take the lower projections into account.)

Or is this a case of Exception not Proving the Rule? So a few of the bigger resorts around here did well; while the rest suffered.

Or all of the above?

1.) First the National.

From Calculated Risk, 12/31/09:

HOTELS: WORST YEAR SINCE THE GREAT DEPRESSION.

In terms of the occupancy rate, 2009 was the worst year since the Great Depression (close to 55%). And last week was no exception with Smith Travel Research reporting the occupancy rate fell to 33.8 percent - the lowest weekly occupancy rate on record.



2.) Secondly, the Local. From the Bend Bulletin, 1/3/09. (I've weeded out the non-lodging reports....)

The holiday season comprising Christmas through New Year’s weekend was tough for some smaller hotels and motels, while vacationers filled some resorts and vacation homes to capacity.

Even though business was slow for some lodging properties, many owners said they were busier than during the same holiday period a year ago, according to a survey by The Bulletin of a random sample of hotel, resort and vacation rental owners about bookings for the week of Dec. 27 through this weekend. The results of the survey were across the board, mostly dependent on the size of the property.

Smaller hotels, such as the Tom Tom Motor Inn in Redmond, said business has been almost nonexistent.

“We get a few here and a few there. That’s about it,” said Owner Lilli Steele. “Nobody wants the little motels.”

Business at A Bend Cottage Experience, on the other hand, was booming. The company’s cottages have been booked at capacity since Dec. 20, said owner Lisa McDonald, and they’re booked through Monday.

“Business has been strong for the holidays,” McDonald said. “We think it’s going to be a little bit of a challenge to face January and February without the aid of the holidays, but we’re hopeful.”

McDonald said last winter, when many lodgers were suffering from a lack of vacationers, was a record period for A Bend Cottage Experience.

It’s a different story for the Bend Econo Lodge. General Manager Rocky Patel said business in November was down 50 percent from 2008.

“It’s slow,” he said. “I don’t think things are going to pick up for two or three years.”

***

Sunriver Resort Managing Director Tom O’Shea said last week that many people were making last-minute bookings for the New Year’s holiday weekend.

“We’re seeing a really nice uptick” over last winter, O’Shea said.

Scott Huntsman, president/CEO of Black Butte Ranch near Sisters, said bookings turned out better than he had projected. People continued making reservations through Thursday, Huntsman said, up until the weather turned.

“Things shaped up pretty well,” Huntsman said. “We’re pretty happy.”


3.) And finally to the specific. The Oxford Hotel missed the holidays for their opening.

Ouch.

I've been looking forward to them increasing foot traffic in downtown with wealthier tourist types...

Eh?

You know -- Hopefully. Better than last year. Up to my projections. We got snow!

9 comments:

Duncan McGeary said...

I was hoping to used Sundays to put down some outrageous remark, and open it up to all the old BB2's.

But I don't seem to have enough outrage and enough bile and funny crudity.

I enjoyed reading Paul-doh's tirades, but I just don't have it in me.

Still, the comments are open.

Bender said...

Hey Duncan: Thanks for the text of the Bulletin Article. I'm not suggesting that the quotes from the local properties are "bias" but I will suggest that there are other factors in play.

1) Internet listings and search results. If you google "lodging Bend Oregon" "lodging Redmond Oregon" or vacation homes bend oregon you will find that those reporting better numbers rank high in the search.

In today's world folks from the valley (and else where) will check the internet for lodging packages, book on line or call the property. The better the search result the more likely a call or an online booking. Throw in an internet special and you just got a booking.

2) Connections, membership and networking. If you go to COVA's website and search for lodging (by type) you will find that those that are COVA members reported better numbers.

3) Visit visitbend.com and check out the amenities at each lodging property and for not a lot more $'s you will get a lot more "vacation" than the smaller budget hotels. Let me think: If I was to stay in Redmond for more than one night and looked on the internet or a guide book and found Eagle Crest or the Tom Tom which do you think I would choose? It's not always price, as much as it is about value. Now if I was putting my head in the bed for 8-10 hours and hitting the road the next AM then maybe the Tom Tom might get my business.

4) Unique sells. Bend Cottage Experience is an unique service that people are looking for and willing to pay for. The Oxford is banking on it also.

5) Weather was a key factor. Compare the weather in December 2008 and December 2009 and you will find good not great snow but most importantly, clear roads. Clear roads and mountain passes bring people and people are willing to extend there stay if the weather/roads are good.

Happy New Year! My your projections be spot on!

Duncan McGeary said...

Good points.

Reading my post, I realized that -- as much as people tend to think I'm negative about Bend -- I actually do believe this is a great place.

O.K. I won't say it's the greatest place, but it's a great place, maybe the greatest.

All I know is, I like it -- even with all the changes.

So I have to expect that others might feel the way I do.

......hummmmm.

This really isn't going to be B.B.2, is it?

Bender said...

Never took you as a Bend Hater! Please Please Please don't turn this into a bb2. You really don't have the stamina to be negative 99% of the time anyway. Plus does bb2 use more than 4 letter words? Let me think: Oh yes ...

Fu****g
Bulls***

is there more?

H. Bruce Miller said...

"maybe the greatest"

Your loyalty is touching, but ... sorry, no way. No way in hell.

If it was "the greatest" (or even close) the real estate prices we were seeing in 2005 and 2006 would have been realistic.

RDC said...

Blackdog,

Why do you live in Bend if you dislike it so much.

Bend is not the greatest place in the world, however, it is one of the best values in the world. For what it costs to live in Bend you get a very nice mix of features that are very very hard to beat anywhere close to that price level.

H. Bruce Miller said...

"Why do you live in Bend if you dislike it so much."

Sigh.

I've answered variations of this question approximately 5,677 times, but maybe you haven't seen those replies so I'll do it one mo' time:

I liked Bend a lot when I moved here back in 1985. My wife and I were looking to get away from the Silicon Valley hustle and hassle and move to a nice small town, and Bend seemed to fit the bill. We knew it got cold in the winter (although we didn't realize the winters were eight months long) and that it was isolated and an intellectual and cultural backwater, but its other charms outweighed those disadvantages.

25 years later Bend is a very different place -- much uglier, IMHO, less friendly and altogether less pleasant -- but with the same disadvantages of climate and isolation. And now that we're in our 60s the endless winters bother us more.

As for "value," you may be right, but I don't look at it that way. Bend no longer has the qualities I want, which makes it of no value to me. Saying I should live here because of the "value" is kind of like saying I should buy a pair of shoes three sizes to small for me because they're on sale.

(I'm not even sure Bend is that great a "value." All the data I've seen seem to indicate that just about everything -- housing, groceries, gas -- costs more here than in most other places in Oregon. And the economic opportunities here are just about zilch -- although that's not a direct concern to me because I'm retired.)

So we will relocate at the earliest opportunity, which should be within the next 18 months to two years.

Satisfied?

Anonymous said...

Sheesh,,, hbm ...

I would have to say that Bend Sucks, because in the last 10-20 years people like RDC moved here, ...

Yes, the Bend I love, went to hell right about 1986, that was when I quit loving Bend, and moved here in the 60's.

It's funny how the parasites that came here and destroyed this town, are the first to proclaim its righteousness.

The people that have been here all along 40+ years, know all too well this town is now a hyper-marketed shit-hole.

H. Bruce Miller said...

"Yes, the Bend I love, went to hell right about 1986, that was when I quit loving Bend, and moved here in the 60's."

I'm sure the people who moved here in the '40s thought Bend went to hell in the '60s.

Do you know RDC? I don't. For all I know he could have been living here for 80 years.