Almost all the business advice I read or hear is wrong. Which would explain why most businesses fail. 

When I went up to COCC for some small business advice, I got an adviser who really knew what he was doing. He gave me some tips, some good advice, and some help getting a loan. 

It wasn't until years later that I realized how lucky I was. The guy was a real expert, with experience and common sense, whose advice was tailored to my circumstances. I wish I could remember his name to thank him.

As I commented on the parking garage post, God help us from bureaucratic experts who are in fact idiots. Real experts are rare and a godsend. False experts are numerous and a pox upon us all. 

Automation is not always an improvement.