Friday, July 9, 2021

New bookstores are back, baby.

Popularity for Pegasus Books comes and goes... I've come to expect it. There are a lot of elements in a fully functioning store: employees, product, surrounding stores, my attitude. Sometimes the mix is a work in progress and sometimes it just comes together.

But I'll say this: at least a half dozen times a day, and probably much more, we have someone say a variation of "This is a great store!"

I'm betting that Barnes and Noble never gets that. I mean, I suppose people are surprised our store is so good and take B & N for granted, but still...

The excitement over the very existence of a bookstore is something that is gratifying to hear. 

When I first tried to carry new books 30 years ago--as a sideline--the only option was to order through the local distributors. The one in Bend wouldn't give me the time of day. The one in Eugene took me on as an account but was so unreliable, I gave up.

A decade later I tried to get an account with Ingrams. They basically said, "Go away, boy, you bother me." They didn't like the starting numbers of my account and they really didn't like that I was a "comic" store. 

I don't remember how I hooked up with B & T, but they treated me pretty well for a number of years though new books were still a sideline instead of a main focus. I only went back to Ingrams because B & T looked not long for this world, and indeed, they did stop distributing. 

By then, graphic novels were a major force in publishing, so Ingrams took me on. However, they've never changed my discount level no matter how many books I order.

A couple of years ago, I got an account with Penguin/Random House and Scholastic--and their discounts are a full 10 points better, but they are a little slow on the shipping. Pretty soon, PRH is swallowing Simon and Shuster--meaning what used to be the Big Five will become the Big Four--and that will probably account for more than half the books I want.

Anyway, after taking my 8 year break for writing, I came back to the store and decided to focus on New Books for a few years. 

Sure enough, books have really taken off for us. I finally have enough options to order books and keep the store stocked and it's paying off. Instead of trying to attract minuscule percentages of the population who read comics, collect the kind of toys we carry, or who know about European Board Games but aren't already buying somewhere else, I suddenly have access to a much bigger percentage of the population.

What about B & N and Amazon? What about ebooks?

B & N was always a threat because they had more books. But guess who has even more books? Amazon. So if B & N's main attraction was volume, they're being snowed under.

I do believe the "Shop Local" and "Support your Indie Bookstore" campaigns have finally had an effect. The worm has turned. It is now cooler to buy from an Indie than from a big box store.

Downtown Bend has a lot to do with that. Tourists don't come to Bend to buy from Costco--they come to Bend to check out the unique stores downtown, and bookstores are a comfortable niche there. Both Dudleys and Pegasus Books have shifted to new books to accommodate the demand.  

As I often say, most locals don't recognize us as a bookstore, but enough newcomers and tourists have found us--and see our selection--to make the bookstore element work. Because of that mix of customers, I cater to the backlist more than the frontlist more than most bookstores--though that is changing as I get a foothold in the market. Bestsellers at the very least pay for themselves, and the occasional right fit for Pegasus Books can sell a ton of books. 

Amazon is just a fact of life. It doesn't affect my store as much because I'm set up for "impulse" buying by drop-ins. 

E-books?

Well, the common wisdom when I first started carrying new books was that ebooks would put the indies bookstores out of business. Instead, B & N chasing ebooks probably put another nail in their coffin.

I never bought into that. I have no inclination myself to read ebooks--and I figured I wasn't alone. And indeed, the ebook threat seems to have receded. Ironically, I believe it's used books that are threatened more by ebooks. If all you're looking for is price, than ebooks are even cheaper. 

Dropping used books at my store hasn't hurt us a bit--in fact, turning that space over to graphic novels and new non-fiction books is one of the reasons we finally hit a level of sales that I can keep the machinery turning. 

New bookstores are back, baby. I mean, much of that is because so many people want to own a bookstore--which doesn't necessarily mean that they'll succeed, but there seems to be a constant number of people willing to take the chance.

I don't see that changing. I don't see B & N regaining their prominence--even by trying to mimic (oh, the irony!) of indie bookstores. I don't see ebooks growing any faster than they have. I think even Amazon has more or less hit a ceiling in the sense that they aren't new and they seem to be focused on other things.

People still read, and I firmly believe that they want to find unique titles. That's where Pegasus Books can find a sweet spot.


 

Saturday, July 3, 2021

Question the common wisdom of the bookstore/coffee shop.

I check the industry website, "Shelf Awareness," every day, and it seems as if there is always one or two new bookstore/coffee and or whatever else is thrown into the mix. But mostly coffee. It is commonly accepted wisdom. It is rare anymore that anyone just opens a "bookstore." 

Much like my opinion on street closures (that the common wisdom that it helps downtown businesses is wrong but too strong a bias to overcome), I believe that having a coffee shop and a bookstore is the worst of both worlds.

In most cases. (I guess I have to point out that I am generalizing and there are of course many exceptions.) 

Simply put, I think the more books you have, the more you sell. Anything that takes space away from displaying and stocking of new books is probably a negative. 

Coffee shops are a double whammy. You have to have space for the catering side, as well as seating for the consumers. You probably have to have an employee whose sole job is to serve the customers...and perhaps ring up sales. But it probably means your employee isn't out on the floor talking books as much. It's a time and space and money suck. 

Again, I would get push back from almost everyone who actually does this. But I always wonder--yes, you've made it work, but maybe you'd be doing even better if you were just doing books?

Side products, by the way, I have no problem with. Obviously, if you've ever been in my store. I sell toys and games and card games and collector cards and comics. This is simple diversification of a retail store.

A coffee shop or restaurant is a completely different kettle of fish.

I venture my opinion on downtown businesses fairly often--probably too much--but I always opt out of offering an opinion on restaurants because their business models is completely different than selling dry goods. 

Nothing I say will change this dynamic. I've made my choice and I'm happy with the results. I guess I would only point out that maybe, just maybe, the bookstore/coffee shop isn't always the best solution to things.

I guess all I'm saying is--question the common wisdom and don't complicate things.

Thursday, July 1, 2021

Working full-time at the store for four days. Did I once do this as a normal routine? Either I've gotten a lot older or it's gotten a lot busier. Well, both, actually.

I go to work thinking I'll try not to engage in too many conversations, but people pretty much drag me in and it's rude not to respond.

"People are hungry for conversation," Linda says.

"They're even more hungry for Nerd conversation!" I answer. "They've been trapped with their normal family members for a year!"

Monday, June 28, 2021

Supposed to be 108 in Redmond today. I'm not sure I've ever experienced that high a temperature before. I'll be in Bend where it is supposed to be about 106.

The parking garage was almost empty yesterday. There were still shoppers, but less than normal. I expect everyone is staying home or heading for the lakes and rivers. 

We (humanity) have really fucked ourselves.

NY Times listed 98 people dying of Covid yesterday, first time I've seen it under 100 in a long time. 

I'm working at the store for 4 days while Sabrina is on vacation. (Lucky lady, she's at the coast!)

Meanwhile, my two sisters, Bets and Sue, are coming to visit, and I have 3 doctor and dentist appointments scheduled in this time span.

But after that I'm free to be baked.

Wednesday, June 23, 2021

Speculators...again.

 Got into an argument with a comic speculator, the second time this week.

It's been 20 years since I've had to deal with speculators. I need to learn my old ways of dealing with them. Put on the "blank face," nod, ignore negative comments. Best of all, go work in a different part of the store. 

I was kind of told not to use PTSD as an excuse, but my reaction to these things is very strong, way stronger than it should or needs to be. About a very limited subject. But the emotional turmoil it causes is real.

I never really learned to let it go--it was more that the speculators more or less disappeared for a couple of decades, and the occasional clueless person who still thought it was 1995 was easy to ignore.

Now they're back, in force. In most ways I don't have to interact with them. I really questioned whether it was wise to do Pokemon, but I figured I could handle it and for the most part I have. I don't have traumatic response to Pokemon because I didn't have it the first time around. So I'm better at it.

But the comic mania happened at the tail-end of the sports card fiasco. It's sports cards that I really react to, and I've avoided having anything to do with them this time. But comics followed closely on the heals of sports cards and had many of the same characteristics--the biggest difference was that when the bubble burst, there was still a core of comic readers.

It was the comic readers who I then rebuilt my business on. I discouraged speculation every chance I got. 

Now I'm getting pushback for my discouragement.

Time to shut my mouth, step back, and give as short of answers as I can.

Thursday, June 17, 2021

 

Sent the following to the city councilors.

 

"I hope there is still some time to present the other side of the story when it comes to the Minnesota St. Pedestrian Mall.

It with some alarm that I see how the opposition to the pedestrian mall is being portrayed by the supporters: a sad shake of the head and the claim that only a few businesses on Minnesota St. are opposed. By now, this has become a complete misrepresentation of the truth.

From my discussions, the following businesses are opposed.

Dudley's Bookshop Cafe.

Pegasus Books.

The Paper Jazz.

The Wool Town.

Toomies.

The Feather's Edge. 

Joel Gisler's wife's shop. (I'm sorry--I'm not sure of the name.)

Pave is neutral, from what I can ascertain. 

Which means that on the southern side of the street,  3 businesses are in favor or neutral: 7 are opposed. I not sure how this translate into a few dissenters. 

On the other side of the street, Jeff Murray's Photography is opposed, for sure. There may be others who I haven't talked to yet.

Two of the four building owners, Chris Frick and Joel Gisler are opposed.

Businesses included as Minnesota St. supporters include Oxford and Brickhouse, who will not be directly affected by the street closure. The main supporters appear to be restaurants: 900 Wall, The Good Drop, and Bos Taurus. 

The idea of a "stage" built in front of my store is alarming. During festivals when this has happened it has completely blocked entrance to my store. I literally have to ask people to move aside so that customers can enter. 

Please look very closely at this with open eyes--it's hard to argue against the city planners and an organization that is supposed to represent my interests, but I feel I must say something."

Duncan McGeary

Pegasus Books. 

City knows best...

"Good morning, sir, we've come to tear up your sidewalk."
"But why?"
"Because we have in mind a much better sidewalk. Much nicer."
"But it's a perfectly serviceable sidewalk!"
"Yes, but other towns have much better sidewalks. Don't be negative, sir. Maybe you'll love it."
"I guess I can give it a walk."
"Oh, no. It's much too nice to be walked on. We plan on having booths and such, things people like."
"But how will I get into my house?"
"Come now, sir. Isn't the public so much more important? We'll have parties every weekend. You can join if you want."
"But I want peace and quiet on my weekends. People come to my house with work all week."
"Oh, we can't have that, sir. Sidewalks are meant to be enjoyed. Having people come and go would just be a hindrance."
"But it's how I make my living!"
"Can't be helped, sir. Now if you'll just use the back alley from now on and stay out of the way, we'll improve your life so much!"
"But my house!"
"Don't be selfish, sir. Besides, we'll probably want to demolish it. We're thinking of a much nicer house--one without any people in it."
"I...."
"That's it, sir. So glad that you agree with us. Now, you'll have to do without a sidewalk for awhile while we build a new one. But once it's done, it will be beautiful. I'm sure you'll have many visitors lounging in our beautiful tables and chairs. So if you'll keep down the noise, we'd appreciate it. Goodbye now! We're so glad you agree with us!"